Privacy Policy
Last updated: August 21, 2026
What personal information is collected
We collect information you provide directly, such as your name, email address, phone number, shipping and billing address, and order details. We also collect information automatically when you visit the Site, including your IP address, browser type, device information, and browsing behavior.
How information is used
We use your information to process and fulfill orders, communicate with you about your purchases, send marketing messages when you have opted in, improve our website and products, prevent fraud, and comply with legal obligations.
Shopify and payment processing
Checkout and payment processing are handled by Shopify. When you complete a purchase, your payment information is collected and processed by Shopify under its own privacy policy and terms of service. We do not store complete payment card details on our servers.
Cookies and analytics
The Site uses cookies and similar technologies to provide essential functionality, remember your preferences, and understand how visitors use the Site. We may use analytics services that place cookies to help us improve performance. You can manage cookies through your browser settings.
Email, SMS, and RCS marketing
With your consent, we may send you promotional emails, text messages (SMS), and rich communication services (RCS) messages about drops, restocks, early access, and exclusive offers. You can withdraw consent at any time by clicking the unsubscribe link in emails, replying STOP to text messages, or contacting us directly.
Klaviyo
Our email, SMS, and RCS marketing services are provided by Klaviyo. When you sign up for marketing messages, your contact information and preferences are shared with Klaviyo for delivery and list management. Klaviyo processes this data under its own privacy policy and security practices.
How phone numbers and SMS consent are handled
When you provide your phone number and opt in to SMS/RCS marketing, we record your consent, the date and time of opt-in, and the channel used. Your phone number is used only to send you the messages you signed up for and to manage your subscription. We maintain records of consent to comply with applicable messaging regulations.
Mobile opt-in data and consent
Mobile opt-in data and consent will not be sold or shared with third parties for their own marketing purposes. We only share phone numbers and related data with service providers, such as Klaviyo, who help us deliver messages and who are contractually prohibited from using that information for their own marketing.
No sale or sharing for advertising
We do not sell, rent, or share your personal information — including your mobile opt-in and SMS consent data — with third parties for advertising purposes.
User privacy rights
Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, or to opt out of the sale or sharing of your personal information. To exercise these rights, email us at support@ofalltimebrand.com.
Data security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Children’s privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us and we will delete it.
Changes to the policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Your continued use of the Site after changes means you accept the revised policy.
Contact information
Questions about this Privacy Policy? Email us at support@ofalltimebrand.com.
